Ross and Dawn Substad have owned their 1920s arts-and-crafts bungalow for six years. They've spent that time remodeling the entire home, but there's one room left they were afraid to tackle - the kitchen. Its small, awkward and dysfunctional layout proved to be too overwhelming for these DIYers. But with James's help, this ugly, outdated kitchen will get a major overhaul. James will update the space with modern conveniences and will bring in high-end finishes that reflect the arts-and-crafts design of the rest of the home.