Al and Jennifer attended a charitable auction to raise money for their church. One of the prizes being offered was $15,000 value towards a bathroom renovation. Al and Jennifer won the prize - it seemed like a win-win situation. And because the contractor was affiliated with their church, they simply trusted that everything would go well. It didn't. After spending a total of $30,000, all they had to show for it was a roughed in bathroom- and a big hole in their family room ceiling, where the contractor put his foot through. They had finally had enough with this unholy terror. Mike and his team arrive to make things right- and restore a little faith in contractors.